Privacy Policy
Last Updated: January 30, 2026
- Overview
EZ Agency (“we,” “us,” or “our”), based in Queensland, Australia, is committed to protecting the privacy of our clients, website visitors, and users of our Chrome Extensions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
- Information We Collect
We collect information that is necessary to provide our digital marketing services and to ensure the functionality of our software products. The information we collect depends on how you interact with us.
2.1 Personal Information
If you inquire about or engaged our digital marketing services, we collect information necessary to manage our business relationship.
- Contact Data: Name, email address, phone number, and business details provided when you inquire about our marketing services. We use this information to respond to your inquiries, provide our services, manage our client relationship, and communicate with you about project updates.
- Billing Data: For clients engaging in paid services, we collect necessary financial information for invoicing (processed via secure third-party gateways). We do not store your full credit card details on our servers. This processing is necessary for the performance of our contract with you.
2.2 Chrome Extension Data
- Usage Data: Non-identifiable technical data such as browser version, extension version, and feature usage statistics. This information helps us understand how users interact with our extensions and identify areas for improvement.
- Permissions: Our extensions only request the minimum permissions required to function. If an extension requires access to specific website data, this is used solely to perform the extension’s stated purpose and is never stored on our servers unless explicitly stated.
2.3 Automated Collection
- Cookies & Analytics: We use cookies on our website to analyze traffic (e.g., Google Analytics) and improve user experience. We strictly adhere to Google’s API Service User Data Policy, including its Limited Use requirements.
- How We Use Your Information
We use the collected data for the following purposes:
- To provide and manage our Online Marketing services.
- To maintain and improve our Chrome Extensions.
- To communicate with you regarding project updates or support inquiries.
- To comply with legal obligations and protect our legal rights.
- Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may disclose information to:
- Service Providers: Third-party vendors who assist in operating our website or conducting our business (e.g., hosting, email marketing tools), provided they agree to keep this information confidential.
- Legal Requirements: Where required by Australian law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as a business asset. We will provide notice before your information becomes subject to a different privacy policy.
- Google Chrome Web Store Compliance
For users of our Chrome Extensions, we strictly adhere to the Google User Data Policy:
- Limited Use: We only use data to provide or improve the extension’s user interface or performance.
- No Sale of Data: We do not transfer or sell user data to third parties for advertising, marketing, or any other purposes.
- Data Security and Storage
Your data is stored securely. While we take all reasonable steps to protect your personal information from misuse, interference, or unauthorized access, no method of transmission over the internet is 100% secure.
- Your Rights (Australian & International)
As an Australian-based entity, we respect your rights under the APPs:
- Access & Correction: You have the right to request access to the personal information we hold about you and ask for corrections.
- Opt-out: You may unsubscribe from our marketing communications at any time via the “unsubscribe” link.
- Right to Erasure: Users may request the deletion of their personal data, subject to legal retention requirements.
- International Data Transfers
As an online agency, we may use cloud-based service providers located outside of Australia. By using our services, you consent to the transfer of information to facilities located outside of Australia.
When we transfer your information internationally, we take steps to ensure that it receives an equivalent level of protection as required under the Australian Privacy Principles.
- Other Privacy Policy
- Contact Us
If you have questions about this Privacy Policy, please contact us at:
EZ Agency Pty Ltd
- ABN: 26 682 108 130
- Email: [email protected]
- Website: https://ezagency.com.au
- Address: G6, 14 Browning Street, South Brisbane, 4101
